Information Needs and Information-seeking Behaviour of Orphans and Vulnerable Children and their Caregivers in Okahandja, Namibia

Abstract

This study ascertained the information needs of orphaned and vulnerable children (OVC) and their caregivers and the information disseminating strategies used by key stakeholders in managing the OVC situation in Namibia. Both qualitative and quantitative methods were used, in the form of interviews, focus group discussions and questionnaires. Preliminary findings indicate that the OVC preferred oral and interpersonal communication, and used relatives, teachers and friends as their main sources of information. Television, books, radio, newspapers and church leaders were also popular information channels. Caregivers preferred interpersonal communication, and use social workers and relatives as their main sources of information. Other channels used for communicating information included workshops/ seminars, radios and newspapers. Most service providers produced leaflets and posters, and organised meetings in order to disseminate information to their target groups.