Digital Transformation of Academic Libraries in Africa: Challenges and Opportunities for Sustainable Information Service Delivery

Authors

  • Oladimeji Dube Strathmore University, Kenya Author
  • Joseph Keïta Strathmore University, Kenya Author

DOI:

https://doi.org/10.4314/xp377851

Keywords:

Digital Transformation , Academic Libraries, Africa , Challenges and Opportunities, Sustainable Information Service Delivery

Abstract

Digitizing African academic libraries has become a crucial platform that can enhance access to information, better service delivery, and long-term growth of higher education. Due to the vast advancement in information and communication technologies (ICT), academics libraries are shifting towards electronic platforms of knowledge storage, retrieval, and distribution, and leaving old fashioned print-based systems. The advantages of this change are multiple, such as the availability of more electronic resources, the ability to support more research, more involvement of users, and the ability to preserve the indigenous knowledge by storing it in a digital arrangement. Inclusion is also promoted through digital libraries where remote access to information is facilitated, and this makes it easier to conduct distance learning and coordinate research at national and international levels. In spite of these, there are various issues affecting the academic libraries in Africa as they go digital. The major difficulties are the lack of appropriate ICT infrastructure, unreliable power supply, limited budget, low rates of digital awareness among the library staff and clients, and the lack of institutional and governmental support. Moreover, the fear of copyright, information privacy and sustainability of online business becomes a hurdle to successful adoption. The e-gap between the urban and rural institutions exacerbates the information service disparities. The paper examines the issues and challenges associated with the digital transformation of African university libraries and evaluates how these issues would impact the future delivery of information services. The research uses available literature and practice to find out strategic measures that can enhance digital library operations, including capacity building, policy formulation, and partnerships. The results emphasize the need to invest over the long term, promote the structure of governance, and continuous technological adaptation to ensure the sustainability of academic libraries in Africa by making them resilient, inclusive, and sustainable in the digital era.

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Published

2024-01-21

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