African Journal of Library, Archives and Information Science
African Journal of Library, Archives and Information Science is established mainly to provide a forum for librarians, archivists, documentalists, information scientists and other information related professionals in Africa to report their research findings but with emphasis on African setting. The Journal is refereed by distinguished scholars. Emphasis is on empirical research; however, manuscripts of high quality on theoretical aspects of the three information related disciplines will be considered for publication. Please read the Author Guidelines to ensure that your manuscript meets ALL the requirements before you can proceed to submit your manuscsript. Submit a manuscript for publication at Online Submissions
Digital Information Governance and Consumer Protection in E-Commerce: A Comparative Legal Analysis of Jordanian and UAE Frameworks
Abstract This research analyses consumer protection in electronic commerce through the lens of digital information governance and legal information management within modern online market systems. It evaluates the extent to which Jordanian legal provisions safeguard e-consumers, using a comparative framework with the United Arab Emirates’ regulatory model. The study is grounded in the premise that electronic commercial activity is inherently information-driven, relying on digital disclosure practices, electronic documentation, transparency of platforms, and the availability and accessibility of legal information. From this perspective, deficiencies in the quality of information, the adequacy of digital disclosure, and the robustness of enforcement structures have a direct impact on the equilibrium of bargaining power between consumers and suppliers in online transactions. A descriptive analytical and comparative legal methodology is adopted to examine relevant legislative instruments, including consumer protection statutes, electronic transactions legislation, civil codes, cybercrime in both Jordan and the UAE. The analysis covers legal safeguards operating before, during, and after the formation of electronic contracts, alongside an assessment of digital evidentiary regimes, complaint resolution systems, regulatory oversight bodies, and institutional enforcement mechanisms. The findings indicate that Jordan’s current legal framework largely depends on general legal principles and judicial interpretation, which reduces the effectiveness of consumer protection in digital environments and weakens legal predictability in e-commerce dealings. By contrast, the UAE demonstrates a more cohesive regulatory structure built around specialised rules governing information disclosure, electronic records management, digital evidence admissibility, platform responsibility, consumer information entitlements, and structured electronic grievance mechanisms. The study concludes that safeguarding consumers in e-commerce extends beyond the mere existence of statutory provisions; it is fundamentally dependent on how clearly, transparently, accessibly, and enforceable digital legal information systems are structured. Accordingly, it recommends that Jordan develop dedicated e-commerce legislation, establish clearer standards for digital disclosure, introduce robust electronic dispute resolution systems, and strengthen institutional frameworks of information governance to enhance trust and reliability in digital marketplaces.
From Information Resources to Digital Productivity: Evaluating New-Quality Productive Forces through Information Infrastructure and Communication Systems
This study positions the notion of new-quality productivity (NQP) within the broader field of information science, examining how the alignment of information assets with communication infrastructures contributes to forms of digital productivity. It introduces an empirical framework that associates knowledge structuring, data stewardship, and informational circulation with measurable outputs captured through total factor productivity (TFP). Using data from Zhejiang Province for the period 2020–2023, the analysis applies a multi-input DEA Shapley decomposition approach to apportion productivity gains to information-related elements (data valorisation, information asset development, analytical capacity) and communication-related components (ICT diffusion, platform interoperability, digital commercial activity). The findings reveal a mutually reinforcing relationship between informational and communicative functions, generating a cohesive and productive information environment. This aligns both with foundational perspectives in information-flow theory and with contemporary scholarship in knowledge management. The study fulfils an AJLAIS-oriented contribution by extending information science into empirical productivity research, offering evidence on how digital infrastructure, metadata regimes, and information interchange underpin sustainable innovation pathways and economic advancement.
Writing Quality and Revision Practices in Digital Library Writing Support Services: Examining ChatGPT as an AI-Based Information Tool
This research investigated the impact of ChatGPT on writing quality and revision practices within the context of digital library support services in academic information environments. Within library and information science, digital libraries have evolved beyond content provision to offer AI-driven services, including assistance with academic writing, feedback mediation, and research facilitation. Consequently, the interaction between users and these AI-enabled tools is critical for the effective design and management of digital library offerings. A mixed-methods approach was employed, combining quantitative and qualitative data from 40 intermediate English language learners at a Saudi university. Participants were divided into experimental groups, which utilised digitally mediated writing support spaces, and a control group, matched for writing ability and experience, that did not use such resources. Data collection comprised assessments of writing quality, analyses of revision strategies, and participant reflections, enabling evaluation of both textual outputs and user engagement with feedback and information-seeking behaviour. Findings demonstrate that ChatGPT significantly enhances writing quality in digital library contexts, particularly in vocabulary acquisition, grammatical accuracy, and structural organisation. Additionally, the tool facilitates autonomous revision by offering iterative feedback and encouraging self-monitoring, aligning with contemporary digital library service models. However, improvements in coherence were modest, suggesting limitations in the AI’s capacity to interpret cultural and contextual subtleties inherent in academic writing.
Digital Literacy and Knowledge Management in Libraries: AI-Driven Insights into Information Retrieval, User Behavior, and Mental Health
Abstract Libraries have transformed into advanced learning spaces where digital literacy and knowledge management are central to enhancing user engagement and overall well-being. Conventional library analytics, however, are limited in their capacity to interpret complex patterns of user behaviour and emotional cues that affect both information-seeking processes and mental health outcomes. This study aims to develop an artificial intelligence (AI)-based predictive framework for academic libraries, designed to strengthen digital literacy initiatives, optimise knowledge management, and provide detailed insights into user behaviour and psychological states. User interaction data were sourced from digital library platforms, including search query logs, access frequencies, and feedback submissions. Incomplete and redundant entries were removed, and textual data were converted into numerical representations using the Term Frequency-Inverse Document Frequency (TF-IDF) method to facilitate computational analysis. The Pearson Correlation Coefficient (PCC) was employed to examine associations among information retrieval patterns, cognitive load features, and emotional responses. The Bitterling Fish Optimizer tuned Decision Forest Tree (BFO-DFT) model, a hybrid machine learning (ML) approach, integrates Bitterling Fish Optimization (BFO) for feature selection with Decision Tree (DT) and Random Forest (RF) algorithms for classification, enabling predictions of user satisfaction and potential stress levels. Findings indicate that the BFO-DFT model demonstrates robust predictive performance and generalisation capacity. Specifically, the model achieved superior metrics with an accuracy of 0.83, recall of 0.87, and F1-score of 0.85 in forecasting user behaviour and satisfaction. Overall, the results highlight that AI-driven optimisation can enhance information retrieval efficiency, foster digital literacy development, and facilitate the early identification of mental stress indicators, thereby supporting intelligent and sustainable library environments.
Research Trends in the Utilization of Artificial Intelligence in Education: Gaps and Opportunities in Library and Information Science
This systematic review synthesises findings from 100 studies examining the integration of artificial intelligence (AI) within educational contexts. Employing a comprehensive analytical framework, the review categorises and assesses the objectives, applications, and outcomes of AI across diverse learning environments. Seven primary domains of educational focus were identified: AI literacy, personalised and adaptive learning, curriculum design, performance assessment, teacher support, educational administration, and ethical and social considerations. Prominent trends include a concentration on K–12 education (65%), an increasing adoption of generative AI tools such as ChatGPT (40%), a movement from tool-centric approaches towards embedding AI within pedagogical practices (70%), and a growing number of cross-cultural comparative studies (30%). Predictive statistical models for 2023–2025 indicate that AI literacy and generative AI applications will become increasingly prevalent, with 85% of experimental studies reporting enhancements in student learning outcomes, motivation, and collaborative skills. Despite these advances, research gaps remain in early childhood education and special education contexts. The review highlights future research directions, including interdisciplinary AI applications, longitudinal studies on the development of higher-order cognitive skills, frameworks for AI accountability, AI implementation in underrepresented settings, and AI-supported teaching practices. Overall, the evidence underscores AI’s potential not merely as a technological tool but as a catalyst for redefining educational approaches, facilitating personalised learning, and strengthening educator capabilities. This synthesis provides a consolidated reference for educators and researchers to optimise the use of AI in instructional and learning processes.
Entrepreneurship Curriculum Design and the Role of Information Centers in Supporting Student Business Projects
In order to impart students with the information, skills and mindset required to initiate and run successful business ventures, entrepreneurship education is very crucial in equipping students with the essential elements. This paper explores the entrepreneurship curriculum design and examines how information centers such as libraries, business incubation centers and online knowledge platforms can support student-initiated business ventures. A successful entrepreneurship curriculum has been designed to include both the theoretical foundation and the practical and experience-driven learning approaches. These strategies are project-based learning, case studies, market research and innovation challenges. Such curricula are geared towards making the students creative, problem solvers, risk-takers and entrepreneurial decision makers. The study highlights how information centers are important support systems in the field of entrepreneurship education through the provision of access to market intelligence, company databases, financial tools, mentorship resources, and digital learning materials. These centers aim to cover the gap between theoretical education and the practice of the same through the real-world business conditions and at the same time enhance the ability to make informed decisions and increase research abilities. Moreover, information centers facilitate the interdisciplinary cooperation and offer support to students at the numerous phases of business development, including the process of creation of ideas and continuing with the examination of the feasibility and the implementations of the projects. This study aims to point out the importance of an integrated educational ecosystem that contributes to the development of entrepreneurial capability. This is achieved through the assessment of the connection between information support services and the design of the curriculum. According to the data, the well designed entrepreneurship programs, along with the all-inclusive information resource services, can significantly enhance the quality, feasibility as well as sustainability of student business ventures. The study offers useful information, which can be applied by educators, curricular developers, and academic institutions with the aim of improving the innovative outcomes of student innovation and entrepreneurship learning
UTAUT Framework Analysis of Transcultural Heritage Education in Digital Libraries: Artificial Intelligence in Action
The digitisation of cultural heritage resources contributes to the development of transcultural learning, while the integration of AI within online library environments supports more dynamic and participatory user engagement. Despite this potential, empirical evidence examining the acceptance of AI in such contexts remains limited. This study addresses this gap by examining the principal determinants influencing both the intention to use and the actual utilisation of AI tools in transcultural heritage education, through an extension of the Unified Theory of Technology Acceptance and Use (UTAUT). Data were analysed using partial least squares structural equation modelling (PLS-SEM), drawing on survey responses from 365 academic librarians, educators, and students. Construct reliability and internal consistency were assessed using average variance extracted (AVE), composite reliability (CR), and Cronbach’s alpha (α), while discriminant validity was confirmed through established discriminant validity criteria and the HTMT ratio. Mediation and moderation effects were examined, and overall model adequacy was evaluated using standard fit indices. The results demonstrate strong predictive capability, with R² values of 0.677 for behavioural intention and 0.574 for actual usage. Facilitating conditions (β = 0.345) and effort expectancy (β = 0.284) exerted significant positive effects on behavioural intention, whereas performance expectancy did not exhibit a statistically meaningful influence. Attitude functioned as a mediating mechanism across key relationships, while personal innovativeness significantly moderated acceptance (p = 0.003), and individual readiness also acted as a mediator. The model exhibited high validity, as reflected by SRMR = 0.052 and NFI = 0.921. Overall, the findings indicate that favourable attitudes, user preparedness, perceived ease of use, and institutional support are critical enablers of effective AI adoption in digital heritage contexts. Anchored in the UTAUT framework, the study supports the deployment of culturally adaptable and sustainable AI solutions within online library systems.
Information Governance and Legal Frameworks of Venture Capital Firms: A Comparative Analysis for Innovation and Knowledge Economy Development
Venture capital (VC) firms are central actors in modern innovation ecosystems, functioning within highly information-dependent investment settings that rely on legal precision, regulatory transparency, and strong institutional trust. This study explores the regulation of VC firms through the lens of information governance and legal–information systems, with a specific focus on the Jordanian legal framework alongside selected comparative jurisdictions, namely the United States, Saudi Arabia, and Algeria. It analyses the organisational and legal structure of VC entities, their function in funding high-risk entrepreneurial ventures, the legal consequences generated by their operations, obligations related to information governance, internal governance arrangements, and procedures governing investment exit mechanisms. Methodologically, the research applies descriptive, analytical, and comparative legal approaches to examine Jordanian legislation in contrast with international practices. In this framing, legal instruments and regulatory procedures are treated as structured informational assets that shape investment choices, institutional coordination, and broader knowledge-based economic development. The findings indicate that effective VC environments depend not only on fiscal or investment incentives but, more critically, on robust legal–information infrastructures. These include coherent documentation systems, transparent information governance duties, effective regulatory oversight of information flows, and accessible procedural frameworks. In contrast, the Jordanian framework is characterised by unclear legal information, fragmented documentation and registration systems, weak governance of information processes, insufficient regulation of rights and obligations within information structures, and underdeveloped rules governing investment exit. The study concludes that meaningful reform in Jordan requires establishing a more integrated legal–information ecosystem that enhances regulatory transparency, reduces information asymmetry, strengthens institutional documentation practices, and ultimately supports innovation-led development within the knowledge economy.
Information Governance, Venture Capital Firms, Legal Information Systems, Regulatory Information Transparency, Institutional Documentation, Innovation Financing, Knowledge Economy
Revitalizing Non-Popular Destinations as Digital Information Systems: An LIS Perspective on AR Gamification, Information Engagement, and Generation Z’s Visit Intentions
Based on the Tri-component Attitude Model, this study explores the antecedents of Generation Z tourists’ actual visit intention in the context of augmented reality (AR) gamified tourism experiences at non-popular scenic spots in China. The research investigates the impact of gamification (stimulus) and psychological factors (flow, enjoyment, destination knowledge, and place attachment) on actual visit intention (response). This study aims to investigate the AR-gamified tourism phenomena from a digital perspective, particularly as a mediated information system, supporting the retrieval, communication, and sense-making as well as cognitive engagement processes. A scenario-based quantitative study was conducted, where 360 adult Generation Z tourists with prior AR experience viewed a high-fidelity AR video simulation before completing an online questionnaire. Data were analyzed using SmartPLS. Results indicate that gamification significantly enhances f low and enjoyment. Subsequently, enjoyment and f low positively influence destination knowledge and place attachment. Crucially, the findings reveal that destination knowledge, in directly promoting actual visit intention. As a result, further reaches of LIS theory were demonstrated due to the immersion of the adaptable, ICT-based environment that transforms a destination into an interactive information repository, changing the information behavior of individuals along with knowledge-based decision making.
Augmented Reality, Gamification, Information Behavior, Digital Information Systems, Communicative Sense-Making, Cognitive Information Engagement, Generation Z.
Digital Information Access and Ideological Education: The Impact of Library Platforms on Student Worldview Formation
The ideological education is rapidly changing in the global economy with the purpose is to give strength to the morality and to cultivate the people. The principal objective of this study is to give quantitative layout to the student’s worldview formation (SWF) in a unique trend by adding the digital information access as a regressor of SWF with the addition of library platform as mediator and ideological education as a moderator. Initially, the questionnaire development has gone through both pretesting and pilot testing procedures with the quantitative confirmation through Cronbach alpha as reliability instrument. The final data collection starts with 500 questionnaires, out of which 368 were finally found as statistically valid, showing 73 percent of the response rate. The results use the frequency distribution to expand every single feedback from the respondents, giving a novel insight to the readers. Additionally, results confirm a boost in the student world view formation through digital information access, strongly moderated and mediated by ideological education and library platform.
Digital Information, Ideological Education, Library Platform, Student Worldview Formation
Copyright (c) 2025 African Journal of Library, Archives and Information Science
Designing a Sustainable Forest Information System: A GIS-AHP Model for Policy-Constrained Decision Support and Information Management
In recent years, the occurrence of forest fires has increased across many regions of the world, creating significant risks for biodiversity and intensifying global concern regarding the conservation and sustainable utilisation of forest resources. In response to these challenges, this study develops a forest resource sustainability assessment system that operates within a geographic information system framework. The system is constructed, implemented and subsequently evaluated to determine its effectiveness. Building on this foundation, the study examines the degree of policy convergence associated with sustainable forest information systems and puts forward recommendations for improving budget performance management. The principal findings are summarised as follows. (1) The relative weights assigned to schemes C1, C2, C3 and C4 are 0.205, 0.267, 0.309 and 0.220, respectively. Among these, Scheme C exhibits the highest relative weight, indicating that it represents the most suitable alternative. (2) The Forestry Bureau’s management planning process is highly intricate because it incorporates ecological, economic and social dimensions of forest benefits. Each plan reflects a different prioritisation of these three categories of benefits. (3) All four evaluated schemes satisfy the requirements of the consistency test. The optimal scheme is characterised by its emphasis on economic benefits, supported by ecological and social considerations. (4) The division of policy convergence into two causal forms, namely obedience and acceptance, offers a direct explanation for convergence patterns within forestry-related budget performance management. The underlying factors contributing to such convergence are examined through established analytical approaches and game theory.
Forestry Information System, Forest Information System, Policy Convergence, Budget Performance Management.
Digital Health Information Access and Acceptance-Based Educational Interventions: Enhancing Psychological Empowerment among Patients with Functional Gastrointestinal Disorders
This study explores the potential of exposure to digital mental health resources and acceptance-focused educational materials to help users with Functional Gastrointestinal Disorders (FGIDs) alleviate anxiety and enhance overall mental well-being. Based on the Acceptance and Commitment Therapy principles, the study shifts the focus from the traditional clinical intervention to the exploration of information-seeking behaviors and health literacy practice. Using the mixed-methods research design, it evaluates the ways accessibility, understandability, and discernment of the information related to the healthcare transmitted through digital platforms and institutional systems affect mental well-being. Results derived from structured questionnaires administered among the patients visiting the primary healthcare settings indicate that user-centered and evidence-supported digital materials greatly relieve mental anxiety and enhance the strengthening of mental coping strengths. Also, the study indicates that information validity and accuracy and the way the information is delivered prove to be the critical determinants to affect the interest in the therapeutic materials. With its actionable recommendations, the study has implications for public healthcare libraries and information professionals and digital mental healthcare developers to create accessible and inclusive mental health literacy materials that can aid the management and control of chronic diseases. Such recommendations are particularly critical to the developing world where mental healthcare inequalities continue to persist.
Health Information Literacy, Digital Access, Acceptance and Commitment Therapy, Information Behaviour, Psychological Empowerment, FGIDs, Public Health Information Systems.
Curating Creativity: Library Services as Platforms for Art-Based Educational Experiences
Libraries have traditionally functioned as centres of knowledge, providing access to books, journals, and digital resources. This study investigates the role of libraries in fostering creative engagement and learning experiences through art-based educational interventions. Employing a descriptive research design complemented by statistical analysis, data were collected from a range of academic libraries that implement art-focused programs, workshops, and interactive exhibitions. Participants, including faculty members, students, and librarians, were selected using purposive sampling. Semi-structured interviews were conducted to capture perceptions regarding the effectiveness of these programs, participant engagement, and the innovative outcomes produced. Data analysis was performed using SPSS software, applying t-tests, ANOVA, chi-square tests, and correlation analyses. Observations were made on the interactions between participants and the environment during library visits, workshops, and exhibitions. Findings reveal that team workshops (mean 4.15 ± 0.59) and creative interactions (mean 4.08 ± 0.67) significantly enhanced participants’ creativity. Additionally, curated art collections (mean 3.92 ± 0.66) were particularly effective in stimulating inquiry-based learning, demonstrating the potential impact of library art programs. The study concludes that libraries, as independent variables, function as dynamic platforms that promote creativity and holistic learning. Furthermore, it proposes a structured framework for evaluating art-based learning interventions, emphasising the transformative potential of library initiatives in nurturing creativity, collaboration, and enriched learning experiences for both students and faculty.
Library Services, Art-Based Learning, Creative Engagement, Curated Art Collections, Student Creativity, Educational Innovation.
The Role of Academic Library Resources and Teacher Competency in Student Learning Engagement in the Digital Era
Effective use of high-quality digital resources and digital technologies has become essential in the present modern academic environment. The main aim of this research was to explore the way new media resource quality, teacher digital competency, and digital technology innovation (with support of digital technology) can enhance knowledge retention and learning engagement. The present study also examined the mediating effect of student learning engagement. For this purpose, this research used quantitative research methodology. A questionnaire was developed on a Likert scale to distribute among students at different institutes in China. This research used simple random samplings to reach respondents. The usable response rate of the study was 65%. Smart PLS 4 was used for the analysis of data. Findings show that new media resource quality, teacher digital competence, and digital technology innovation have a positive effect on engagement. Moreover, student learning engagement has a positive influence on knowledge retention. The mediating effect of student learning engagement was also statistically confirmed. This research adds to the body of knowledge by discussing the mediating role of student learning engagement. Scholars can use these findings in future research.
New Media Resource Quality, Teacher Digital Competency, Digital Technology Innovation, Digital Library, Knowledge Retention.
Mentoring, Cataloguing Self-Efficacy and Expectancy among Early-Career Librarians in Federal Universities in South-East Nigeria: A Social Cognitive Career Perspective
Effective cataloguing remains the cornerstone of librarianship, yet the complexities of modern cataloguing standards and technologies often present significant challenges for early-career librarians, thus highlighting the importance of targeted support through structured mentoring programmes. The present study investigated the role of mentoring in shaping the cataloguing experiences of early-career librarians, focusing on how mentoring influences their cataloguing self-efficacy and outcome expectation beliefs. It aims to identify the mentoring programmes early-career librarians are exposed to, and determine the impact of mentoring on their cataloguing self-efficacy and outcome expectation beliefs. Using a quantitative research approach, data were collected through a survey questionnaire administered to 63 early-career librarians. The data were analysed using SPSS (version 25). Findings revealed that early-career librarians have been exposed to 13 different mentoring programmes, with One-on-one Mentoring (90.5%), Supervisory Mentoring (88.9%), and Staff Rotation (87.3%), being the most commonly cited. In contrast, Reverse Mentoring, External Mentoring, and E-mentoring were the least cited, with (28.6%), (23.8%), and (23.8%) of participants respectively reporting exposure to these programmes. Overall, the mean (7.90) showed that early-career librarians have a moderate level of exposure to mentoring, thus indicating a positive leaning towards exposure to mentoring. Furthermore, the descriptive statistics of Mean and Standard Deviation computed to determine early-career librarians’ levels of self-efficacy and outcome expectation beliefs in cataloguing revealed a very high level in each variable (Mean=4.30, Mean =4.32, respectively). Regression analyses demonstrated that mentoring significantly influenced cataloguing self-efficacy (β = 0.41, p =.000) and outcome expectation beliefs (β = 0.24, p =.043) of early-career librarians. This study, therefore, concluded that mentoring plays a crucial role in enhancing the cognitive belief factors essential for skill development in cataloguing by boosting self-efficacy and outcome expectations among early-career librarians. Among other recommendations, the study highlighted the need to prioritise institutionalising and formalising mentoring programmes, particularly the one-on-one, supervisory, and job/staff rotation types to enhance early-career librarians’ skill development in cataloguing, while expanding or strengthening other mentoring programmes, to cater to their diverse learning styles, needs and preferences.
Mentoring Programmes, Early-Career Librarians, Cataloguing, Academic Libraries, South East Nigeria.
Visual Storytelling in Digital Libraries: Design Strategies for Preserving and Accessing Intangible Cultural Heritage
The advancement of digital technologies has substantially transformed the ways in which cultural heritage is conserved, documented, and made accessible. Visualization techniques and Heritage Building Information Modelling (HBIM) provide essential tools for safeguarding both tangible and intangible heritage, while also facilitating the creation of interactive experiences. This research examines the application of visual storytelling within digital libraries, employing deep learning methods to design strategies for the preservation and accessibility of intangible cultural heritage. The proposed model is capable of processing and analysing diverse data types, including 3D scans, photographic images, textual narratives, audio-visual recordings, and other formats. Specifically, the Bacterial Colony-tuned Lightweight Convolutional with Recurrent Neural Networks (BC-LWC-RNN) framework is utilised to automate the generation of visual narratives, establishing semantic links across heritage datasets. The resulting information is integrated into HBIM environments and delivered via immersive virtual reality interfaces, enhancing user engagement and comprehension through interactive storytelling. The LWCNN component extracts critical spatial and visual features from images or 3D scans, while the RNN component captures sequential or temporal patterns present in textual or spoken narratives, enabling the construction of coherent storylines. The BC-LWC-RNN model demonstrated an identification accuracy of 98.03% for elements of intangible cultural heritage, with a precision of 97.73%, recall of 98.23%, and F1-score of 97.85%. Experimental findings indicate that this model performs with high reliability in generating meaningful visual narratives. Overall, the approach integrates deep learning with HBIM to support the reinterpretation, preservation, and dissemination of intangible cultural heritage within digital library platforms.
Visual Storytelling, Digital Libraries, Intangible Cultural Heritage, Heritage Building Information Modelling (HBIM), Bacterial Colony Tuned Lightweight Convolutional with Recurrent Neural Networks (BC-LWC-RNN), Heritage Preservation.
Web-based Information-Seeking Behaviour as Determinant of Electronic Information Resources Utilisation by Medical Students in Federal Universities in South-west, Nigeria
This study examined web-based information-seeking behaviour as determinants of electronic information resources (EIR) utilisation by medical students in Federal Universities in South-west, Nigeria. The study adopted a descriptive survey design, and a sample of 324 medical students was selected using a stratified sampling technique. A self-developed questionnaire was used to collect data from 324 respondents, of which 301 copies were filled out and returned. Data collected for the two research questions were analysed using frequency counts, percentages and mean, while inferential statistics of multiple linear regression were used to test the only null hypothesis of the study. The study found that the overall extent of EIRs utilisation by medical students is high (overall average mean = 2.98, SD = 0.41). The results further showed that medical students in federal universities in South-West, Nigeria exhibit a high level of web-based information-seeking behaviours (overall average mean = 3.11, SD = 0.27). The results of the tested hypothesis confirmed that web-based information-seeking behaviour has no significant influence on electronic information resources utilisation by medical students in federal universities in South-West, Nigeria (Adj. R2 = .0.000, F (8, 292) = 0.990, p>0.05). The study recommends that universities should integrate digital literacy training into medical education curricula to improve students’ ability to effectively navigate and utilise institutional EIRs. Also, workshops and hands-on training should be organised regularly to teach students how to access, search, and retrieve academic information from electronic databases.
Information-seeking Behaviour, Web-based Information-seeking Behaviour, EIR, Medical Students.
Knowledge Utilisation in Teaching Effectiveness among Lecturers in Library Schools in Southwest, Nigeria
This study examines the influence of knowledge utilisation practices on the teaching effectiveness of lecturers in library schools across Southwest Nigeria. Teaching effectiveness is pivotal to achieving educational objectives, fostering critical thinking, and equipping students with the skills needed for societal progress. However, challenges such as inadequate integration of knowledge utilisation practices, limited adoption of innovative teaching methods, and insufficient institutional support have hindered teaching effectiveness in Nigerian library schools. The study employed a descriptive survey research design, involving 159 lecturers from 17 library schools across the region. Data were collected through a structured questionnaire designed to explore lecturers’ knowledge utilisation practices and their impact on instructional delivery. Descriptive and inferential statistical tools, including regression analysis, were used to analyze the data. The findings revealed that knowledge utilisation practices significantly influence teaching effectiveness. Lecturers who effectively applied knowledge through research, collaboration, and innovative classroom practices demonstrated higher teaching effectiveness. However, barriers such as insufficient resources, limited professional development opportunities, and inadequate infrastructure were identified as constraints to optimal knowledge utilisation. The study concludes that integrating robust knowledge utilisation practices into teaching frameworks is critical for enhancing teaching effectiveness and improving the quality of graduates produced by library schools. Recommendations include increased investment in faculty training, provision of state-of-the-art resources, and the development of policies that encourage knowledge sharing and utilisation among lecturers.
Knowledge Utilisation, Teaching Effectiveness, Library Schools, Nigeria, Education.
Information Quality and Empowering Leadership: A Communication Based Model of Innovation in Hierarchical Work Settings
The study examines how leadership communication influences employees’ innovative work behaviour (IWB) within cultures characterised by high power distance. It conceptualises leader-member exchange (LMX) as the quality of dyadic information, encompassing clarity, timeliness, fairness, and responsive feedback. In addition, leaders’ humility is framed as a form of communication that validates employee voice, and a moderated mediation model is tested through psychological empowerment (PE). Data were collected via a cross-sectional survey of 366 employees from large manufacturing organisations, both governmental and private, and analysed using Smart-PLS. The study evaluated the measurement model and employed structural path analysis to test mediation through PE and moderation by leader humility, applying bootstrapping procedures. Findings reveal that hierarchical distance does not exert a direct suppressive effect on IWB. Instead, its influence is indirect, operating through PE. LMX, when considered as information quality, positively influences both PE and IWB, with PE emerging as the strongest determinant of IWB. Furthermore, leader humility significantly strengthens the link between PE and IWB, demonstrating that humble communication (such as acknowledging limitations, attributing credit to others, inviting alternative viewpoints, and providing clear explanations of decisions) transforms empowerment into innovative outcomes. The study acknowledges limitations, including its cross-sectional design within a single-country context, which constrains causal and cross-cultural generalisability. Future research is encouraged to employ longitudinal and multi-source approaches, such as supervisor-rated measures of IWB, and to investigate additional boundary conditions, including digital leadership and team climate. From a managerial perspective, sustaining innovation in hierarchical settings can be facilitated by enhancing LMX communication practices (for example, through clear goal setting, timely updates, and explanatory feedback), adopting humble leader communication to normalise upward voice, and designing empowerment-focused human resource strategies that reinforce meaning, competence, self-determination, and impact. Overall, the study integrates structural aspects (hierarchical distance), relational-communication (LMX), and behavioural communication (humility) into a unified moderated mediation model. It positions information quality and humble communication as practical mechanisms through which empowerment can be converted into IWB within power-sensitive organisational contexts.
Innovative Work Behaviour, Psychological Empowerment, Leader Humility, Hierarchical Distance, Malaysia.
Leveraging Academic Library Services for Psychological Education Management: Enhancing Student Engagement and Mental Health
The rising prevalence of mental health challenges among students underscores the necessity of developing strategies that combine academic support with psychological education management. This research examined the contribution of academic library services to student interaction and psychological wellbeing. The Library-Assisted Psychological Education Management (LAPEM) approach represents a structured utilisation of library resources, encompassing digital collections, tailored learning materials, and interactive workshops, designed to enhance psychological education. LAPEM functions through data collection, where information on students’ learning behaviours, library usage patterns, and psychological self-assessments is recorded. These datasets were processed using Z-score normalisation and winsorisation techniques. To address predictive needs, the study employed a deep learning (DL) architecture, specifically the Synergistic Fibroblast Fine-Tuned Single Hidden Layer Based Feedforward Neural Network (SF-SHL-FNN), aimed at estimating students’ psychological risk levels and proposing appropriate interventions. The model incorporates adaptive feedback, enabling dynamic adjustment of library resource recommendations in line with students’ changing requirements. An experimental evaluation with undergraduate participants revealed that students utilising LAPEM resources, particularly through tutoring, demonstrated greater academic engagement alongside reduced self-reported stress levels. Implementation using Python 3.10 achieved an accuracy rate of 0.962, suggesting that academic library services can operate as an effective, technology-driven mechanism for psychological education management. This framework offers a scalable and targeted intervention model, aligning educational resources with mental health support to simultaneously promote academic performance and emotional wellbeing.
Academic Library Services, Psychological Education Management, Mental Health Support, Student Engagement, Synergistic Fibroblast Fine Tuned Single Hidden Layer Based Feedforward Neural Network (SF-SHL-FNN).
Artificial Intelligence–Driven Knowledge Management in Academic Libraries: A Framework for Enhancing Information Retrieval Efficiency and User-Centred Service Delivery
The expansion of digital resources in academic libraries (AL) has intensified the need for effective information retrieval systems and services that align with users’ needs. This study introduces an Artificial Intelligence-Driven Knowledge Management Framework for AL, designed to optimise retrieval processes while supporting user-focused service delivery. The framework combines Named Entity Recognition (NER) with Word Sense Disambiguation (WSD) to interpret both the semantic content and underlying intent of user queries. A voting-based NER method, built on Intelligent Monarch Butterfly Optimised Residual Bidirectional Gated Recurrent Unit (IMB-Res-BiGRU) classifiers, ensures reliable entity identification in English and Chinese texts, while an example-driven WSD technique addresses semantic ambiguities to enhance query interpretation. The framework was tested on samples drawn from English and Chinese collections, following text cleaning and normalisation procedures. For document retrieval, Bidirectional Encoder Representations from Transformers (BERT) was applied to achieve high relevance and efficiency. User-oriented service provision was accomplished by tailoring search outcomes according to contextual factors, user preferences, and information-seeking patterns, enabling students, researchers, and faculty to access precise and meaningful resources. Implementation in Python produced experimental outcomes with high accuracy, achieving 97.8% precision and 98.2% recall, thereby confirming significant advances in retrieval effectiveness alongside improved user-focused service delivery. This AI-driven framework demonstrates a scalable model for contemporary AL, uniting advanced knowledge management with personalised services to strengthen access to information and enhance user satisfaction.
Artificial Intelligence, Knowledge Management, Academic Libraries (AL), Information Retrieval, User-Centred Services, Named Entity Recognition, Intelligent Monarch Butterfly Optimized Residual Bidirectional Gated Recurrent Unit (IMB-Res-BiGRU).
Information Literacy as a Catalyst for Educational Innovation and Entrepreneurship Development in Higher Education
The motivation of this study is to gauge the effect of the information literacy educational innovations and entrepreneurship development among the higher educational institutions. The measurement of educational innovation comprises of teaching-related innovations and administration-related innovations among the similar institutions. A structural questionnaire covering the measurement of the variables was designed using the past studies after slight modifications (maximum of 30% of each item) which also comprises of demographic variables like academic rank/position, working experience, disciplinary field/department, level of education and technological efficiency. After careful cleansing procedure, it was found that 236 responses are valid for the statistical analysis. The study applies descriptive measures to check the data trends and normality, whereas two step approach named measurement model and structural model were also applied using the Smart PLS. According to the findings, positive and significant linkages exist between the information literacy, entrepreneurship development and two dimensions of educational innovations. According to the study findings, it is suggested that higher educational institutions should implement the training programs in terms of information literacy for their faculty members along with focus on digital tools and innovation strategies. Moreover, information literacy needs to be incorporated into regular faculty development programs to promote the teaching effectiveness and engagement with the students. Additionally, institutions must ensure that students have access to these programs, as they support entrepreneurial thinking by enabling students to analyze market data and identify business opportunities
information literacy, entrepreneurship development, educational innovation, higher education
Information Literacy, Ideological Education and Cross-Cultural Learning: Exploring the Role of University Libraries in Shaping Student Worldviews
The current research focuses on the different interconnections and effects between information literacy, ideological schooling, and cross-cultural education on the attitudes of contemporary university students. The focus of the research is the transformed roles and functions of the university libraries. Libraries cannot be merely sources of knowledge, and they are also active learning environments where students are made to be exposed to a rich collection of cultural texts, ideology and information habits. This is especially true because higher learning institutions are becoming more diverse and globalized. The mixed-methods approach will help the study to analyses the role of library-based instructional programs, digital information sources, and collaborative learning environments in enabling students to analyze information critically, acquire new perspectives on various cultures and formulate informed ideological positions. The study outcomes stress that training information literacy enhances the fact that students can use complex information ecosystems. Moreover, awareness and sympathy across cultures can be generated through collections that have been thoughtfully selected to mirror cultural diversity and programming that is predisposed to cross-cultural interaction. Based on the findings of the study, it is the duty of the university libraries to construct ideologies in a subtle yet significant manner. This is achieved through helping the students to grow in balanced viewpoints, critical thinking and ethical application of information. Ultimately, the paper highlights the evolutionary potential of higher education libraries as non-de facto places of intellectual expansion, cultural interactions, and the creation of globally sensitive citizens ready to behave responsibly in an environment that is becoming more globalized
Information Literacy (IL), Ideological Education (IE), Cross-Cultural Learning (CCL), University Libraries (UL), Student Worldviews (SW)
Art Teaching in Multicultural Classrooms: The Role of School Library Resources in Supporting Creative Entrepreneurship
Multicultural teaching of art in multicultural classrooms has developed as a significant issue in modern learning organizations, with the aspect of multiplicity in language, culture and objects inducing the learning process of students. This paper discusses how school library resources play a key role in establishment art education and, at the same time, inspiring creative entrepreneurship between learners of different cultural educations. Through analysis of the manner in which libraries make available art literature of multiculturalism, digital media, visual documentations, as well as creative toolkits, the paper presents how the resources aid culturally approachable pedagogy. The research study highlights the reputation of school libraries as comprehensive learning middles that enhance the artistic acquaintance of students, cross-cultural dissertation, and allow learners to become entrepreneurial academics by appealing in project-based learning and independent exploration of creative ideas. Based on multicultural education, constructivism, and arts-based learning school of thought, the study reveals that a successful combination of library resources enhances the creative abilities of students, their cultural sensitivity, as well as their power to transfer artistic concepts into commercial prospects. For measuring the overall research study used Smart PLS software and generate result included descriptive statistic, and smart PLS Algorithm model. This result demonstrates that with access to quality, well-selected library collections in backing art teaching, students will be in a better position to be innovative, collaboratively creative, and culturally diverse in the production of arts. The study concludes maintain that school libraries are not just the storage of books but rather vibrant spaces that play an essential role in the inclusive education of art and the making of creative entrepreneurs in the future.
Art teaching (AT), Multicultural Classrooms (MCC), School Library Resources (SLR), Supporting creative Entrepreneurship (SCE)
Faculty Practices and Digital Integration of 21st-Century Skills: A Comparative Study of Saudi Arabia and South Africa
This study presents a comparative investigation into faculty teaching practices, information literacy, indigenous knowledge, and the application of digital tools in the integration of 21st-century skills at Prince Sattam bin Abdulaziz University in the Kingdom of Saudi Arabia (KSA) and the University of the Witwatersrand in Johannesburg, South Africa (SA). To facilitate this comparison, data were gathered from two independent samples representing each institution. Specifically, a valid sample of 211 respondents was obtained from the KSA university, while 191 valid responses were collected from the SA counterpart. The empirical analysis employed both independent sample t-tests and structural equation modelling (SEM). The results indicate a statistically significant disparity in faculty teaching practices between the two universities. Conversely, no significant variation was identified in relation to information literacy and the use of digital tools across the institutions. However, a marked difference was observed regarding the incorporation of indigenous knowledge into teaching practices. SEM analysis further demonstrates that, within the KSA context, information literacy and digital tools exert a significant and positive influence on the enhancement of faculty teaching practices in alignment with 21st-century skills. In contrast, the SA findings reveal that information literacy, digital tools, and indigenous knowledge collectively serve as meaningful contributors to the advancement of faculty teaching methods. These outcomes offer valuable policy implications for educational administrators and policymakers in both KSA and SA. The study also acknowledges certain limitations, which inform recommendations for future research directions.
Teaching Practices, 21st-Century Skills, Digital Tools, Information Literacy, Indigenous Knowledge.
Designing Serene Knowledge Spaces: A Study on Library Soundscape and Its Impact on Information-Seeking Behaviour in Academic Libraries
The acoustic environment of academic libraries significantly influences cognitive functioning, user satisfaction, and patterns of information-seeking behaviour. Although traditionally associated with silence, contemporary library designs incorporate a variety of auditory elements. This research aims to identify optimal acoustic conditions that foster focused academic engagement by examining the impact of soundscape variables on users’ capacities to locate, evaluate, and utilise information effectively. A mixed methods approach was implemented across several university libraries. Quantitative data were collected from 326 participants through controlled experiments conducted under three distinct acoustic scenarios: silence, soft ambient music, and moderate background noise. Performance metrics comprised task completion rates and the timeliness of task execution. Statistical analyses performed via SPSS (version 26) included analysis of variance (ANOVA) to compare performance differences between acoustic conditions, chi-square tests to assess categorical relationships, regression analyses to identify predictive factors, and Pearson correlation coefficients to explore associations between perceived acoustic comfort and task efficiency. Participants exposed to soft background music demonstrated reduced task completion times alongside enhanced accuracy, indicating a moderate positive correlation with acoustic comfort. ANOVA outcomes revealed that LSC and perceived acoustic comfort (PAC) exerted significant effects on task performance, with LSC notably impacting task completion rates (F = 11.02) and PAC influencing situational awareness (SA) (F = 15.84). Regression analysis identified PAC as the most robust predictor of SA (β = 0.46, p = 0.00001). Furthermore, correlation and chi-square tests substantiated significant associations, including PAC with task completion rate (TCR) (r = 0.61) and LSC with SA (χ² = 14.9, p = 0.005). Thematic analysis of qualitative data corroborated these quantitative findings, with users reporting heightened concentration and diminished stress levels in controlled environments featuring low-level acoustic stimuli. These results highlight the considerable influence of library soundscapes on user conduct and cognitive engagement during information-seeking tasks. The insights gained offer practical guidance for the acoustic design of academic library spaces to enhance user performance.
Library Soundscape, Acoustic Environment, Information-Seeking Behaviour, Academic Libraries, User Experience
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Architectures of Knowledge: Archival Spaces at the Intersection of Library Science and Heritage Design – A Documentary Case Study Series
Amidst the prevailing trend of accelerated digitalisation and the imperative to uphold cultural identity, archival spaces have transcended their traditional role of merely storing historical records. This study investigates an archival environment through a series of documentary case studies situated at the intersection of library science and heritage design. The research seeks to examine the preservation of heritage buildings by archiving architecturally significant historical spaces, employing archival methodologies throughout the process. A mixed-methods approach is adopted to document the foundational principles of library science, with a particular focus on information organisation, textual documents, image-based records, heritage materials, and access systems as evidenced in the utilisation of archival facilities. Data were gathered from heritage buildings across various countries through f ield observations, expert interviews, and archival surveys. The data were analysed using IBM SPSS 26, with descriptive statistics employed to evaluate the prevalence of particular design features and conservation strategies, while chi-square tests assessed associations between spatial configurations and user engagement metrics. The findings indicated that the heritage sites effectively integrated contemporary archival functions whilst retaining their historical identity. Open-plan configurations and spatial transparency exhibited a statistically significant association with increased user engagement (p < 0.05). Common challenges in preservation, such as environmental regulation within ageing structures, were adeptly addressed through non-invasive retrofitting and sensor-based monitoring systems. A notable correlation (r = 0.64) was identified between comprehensive metadata systems and users’ perceived accessibility. Heritage spaces are being reconfigured for archival purposes, facilitating a data-informed comprehension of architectural design, cultural heritage, and knowledge management, thereby advancing preservation frameworks that uphold both historical authenticity and contemporary accessibility.
Archival Spaces, Cultural Heritage, Library Science, Architectural Design, Preservation, Heritage Buildings
Shaping Creative Identity: The Impact of Digital Visual Archives and Library Resources in Cross-Cultural Learning
As global interconnectivity and technological sophistication continue to grow, understanding diverse cultures becomes essential for effective collaboration and the pursuit of shared objectives. Contemporary library systems and digital archival platforms offer learners continuous access to a broad spectrum of educational resources, irrespective of time or location. This study explores the influence of digital visual archives and library databases on the development of creative identity among English-speaking learners engaged in intercultural educational programmes. A total of 236 students, all proficient in English and representing various cultural backgrounds, participated in the investigation. While all respondents possessed basic computer literacy, their familiarity with digital library systems varied. A mixed-methods approach was employed, incorporating video recordings to capture the participants’ information retrieval activities. Task performance was evaluated using innovative assessment criteria, and students’ perceptions and emotional responses during the learning process were collected through group interviews. Data analysis was carried out using IBM SPSS version 26.0, applying descriptive statistics and chi-square tests to identify variations in task outcomes and browsing behaviours. The analysis revealed a predominant reliance on the English language and indicated significantly higher success rates in tasks selected by the participants themselves compared to those assigned externally (p < 0.05). Furthermore, students expressed heightened levels of motivation, confidence, and creativity when engaging with culturally specific visual archives. These outcomes underscore the potential of culturally tailored digital library resources to deepen intercultural comprehension and inspire creative thought.
Digital Visual Archives, Library Resources, Cross-Cultural Learning, Creative Identity, Visual Literacy.
Correlational Analysis of Staff Motivation and Job Satisfaction of Library Personnel in Public Universities in Oyo State, Nigeria
Job satisfaction plays a crucial role in organisational effectiveness, including within public university libraries. This study investigates the factors contributing to declining job satisfaction levels among library personnel in Oyo State, Nigeria, identifying key factors such as limited career prospects opportunities, job insecurity, poor work environment, and non-competitive salaries. The study involved a comprehensive survey of 139 library personnel across four public universities in Oyo State: University of Ibadan, Ladoke Akintola University of Technology, Technical University, and Emmanuel Alayande University of Education. Employing a total enumeration approach, the study ensured all library personnel participated, thus enhancing the representativeness of the findings. Data were collected using validated questionnaires, which demonstrated high reliability (Cronbach’s alpha ≥ 0.7). Statistical analysis revealed a significant positive correlation (r = 0.420) between staff motivation and job satisfaction, suggesting that motivated employees are more likely to report higher satisfaction levels. Based on these findings, the study recommends the implementation of targeted policies aimed at enhancing staff motivation through career development programmes, improved working conditions, and competitive remuneration. By acknowledging and addressing these motivational factors, public university libraries in Oyo State can improve job satisfaction and overall organisational performance, ultimately benefiting both library personnel and the communities they serve.
Job Satisfaction, Library Personnel, Public Universities, Staff Motivation, Nigeria.
Service Quality and User Satisfaction as Determinants of Perceived Image of Librarians in Selected Private Universities in South-West Nigeria
The professional image of librarians gives a vivid description of the library profession and the services offered by professionals are fundamental to the thoughtfulness of what a profession means. Library users who are the major determinants of librarians’ image have divergent views of librarians’ image which leads to a professional identity crisis. Therefore, the study examined service quality and user satisfaction as determinants of perceived librarians’ image in selected private universities in South-west, Nigeria. This study adopted a descriptive survey design of the correlational type. The population of this study comprised 31,342 undergraduates in six purposively selected private universities in South-west Nigeria. A multistage random sampling technique was used to select a sample size of 1152 and a questionnaire was used to collect data. The study revealed that librarians provide quality services to library users and that the majority of the undergraduates in private universities in the South-west are satisfied with the services offered by librarians. The study further revealed that there exists a positive significant relationship among service quality, users’ satisfaction and perceived librarians’ image (p= 0.01
Image, Librarian, Library Resources, Private Universities, Service Quality, User Satisfaction.